1. Introduction

Welcome to Bio Steamers (“Company,” “we,” “us,” or “our”). By accessing or using our website (www.biosteamers.com), you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our website. If you do not agree with these terms, you must not use our services.

2. Services

Bio Steamers provides carpet cleaning and related services (“Services”) using eco-friendly products and top-of-the-line equipment. Our Services are available to residents and businesses in West Palm Beach and surrounding areas. All Services are subject to availability and are provided on a best-effort basis.

3. Booking and Payment

3.1 Booking:
To book our Services, you may use our online booking system, call us, or visit our location. Bookings are subject to confirmation and may be adjusted based on availability.

3.2 Payment:
Payment for Services is due upon completion unless otherwise agreed upon. We accept major credit cards, cash, and other payment methods as indicated on our website.

3.3 Cancellation:
Cancellations must be made at least 24 hours before the scheduled service time. Late cancellations or no-shows may incur a cancellation fee.

4. Satisfaction Guarantee

We are committed to providing high-quality Services. If you are not satisfied with the results, please contact us within 48 hours of service completion, and we will re-clean the affected area(s) at no additional cost. This guarantee does not apply if the dissatisfaction is due to factors beyond our control (e.g., permanent stains, previous damage).

5. Use of Eco-Friendly Products

Our commitment to sustainability means we use eco-friendly products that are safe for your home, family, and pets. However, while we take care to select the best products, we are not liable for any allergic reactions or other adverse effects resulting from their use. It is your responsibility to inform us of any specific allergies or sensitivities prior to the service.

6. Limitation of Liability

Bio Steamers will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services or the inability to use our Services. This includes, but is not limited to, damage to property, loss of profits, or personal injury.

7. Privacy Policy

We value your privacy. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your personal information. By using our Services, you agree to our collection and use of personal information as outlined in our Privacy Policy.

8. Facebook and Google Ads

Bio Steamers may utilize Facebook and Google Ads as part of our marketing strategy. By using our website, you consent to the collection, use, and sharing of information by these platforms in accordance with their respective privacy policies. We do not have access to personal data collected by Facebook or Google unless you voluntarily provide it to us through our website or services. These platforms may collect data such as interactions with ads, which helps us measure the effectiveness of our campaigns and tailor our advertising to better serve your needs.

9. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Bio Steamers or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content is prohibited.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms and Conditions shall be resolved in the courts of West Palm Beach, Florida.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Bio Steamers
West Palm Beach, FL
Phone: (561) 578-9201
Email: info@biosteamers.com