Effective Date: Jan 1, 2023

At Bio Steamers (“Company,” “we,” “us,” or “our”), we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.biosteamers.com) and use our services. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Information We Collect

1.1 Personal Information:
When you book our services or contact us, we may collect personal information such as your name, phone number, email address, physical address, and payment details. This information is collected when you voluntarily provide it to us.

1.2 Non-Personal Information:
We may also collect non-personal information, such as your browser type, IP address, and website usage data, through cookies and other tracking technologies to improve your experience on our website.

1.3 Cookies:
We use cookies to enhance your experience on our website by remembering your preferences and tracking website usage. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our website.

2. How We Use Your Information

2.1 Providing Services:
We use the personal information we collect to fulfill your service requests, process payments, and communicate with you regarding your bookings.

2.2 Improving Our Services:
We may use non-personal information to analyze website usage, enhance our services, and develop new features that improve your experience.

2.3 Marketing Communications:
With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

2.4 Facebook and Google Ads:
We may use Facebook and Google Ads to promote our services. These platforms may collect data about your interactions with our ads, such as clicks and views. This information is used to measure the effectiveness of our advertising campaigns and to better tailor our ads to your interests. We do not have access to the personal data collected by Facebook and Google through these ads unless you voluntarily provide it to us by interacting with our website or services.

3. Information Sharing and Disclosure

3.1 Service Providers:
We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering our services. These providers are required to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Compliance:
We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request, or to protect our rights, property, or safety.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owners as part of the transaction.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction:
You have the right to access and correct any personal information we hold about you. If you would like to review or update your information, please contact us using the information provided below.

5.2 Opt-Out:
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

5.3 Data Deletion:
You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this page periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bio Steamers
West Palm Beach, FL
Phone: (561) 578-9201
Email: info@biosteamers.com